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David Pritchett
Comentado en los Estados Unidos el 26 de marzo de 2025
I don't print a lot but when I need to print or scan, I need to print or scan. Yesterday my trusty Canon printer died and I needed a new printer fast. I chose this HP and it was on my doorstep this morning about 6am. Printer was well packed and the app guided me through setup. The HP Smart app has a lot of great functionality, and makes using the printer easy. The print quality seems excellent and the speed is similar to that of other low cost printers. The biggest plus for this printer is the automatic document feeder for the scanner that let's you scan a multi-page document with one simple command (it will also auto-flip pages that get scanned upside down). The biggest downside is the colored print cartridge that incorporates all the colors in a single cartridge. When one color runs out you have to replace them all. Since I am not a heavy user this is not a huge deal, but for those who print a lot this could be an issue.
Leyah
Comentado en Canadá el 18 de marzo de 2025
Very good printer, would definitely recommend. Does feel a bit cheap but other than that is great for the price.
Ishaq Aiwinnilomo
Comentado en Canadá el 12 de marzo de 2025
Printer would not print despite connecting successfully to my computer. During setup, I noticed that the setup somehow forced me to sign up for hp+. Meaning i cant use any other ink except hp original ink. It is not much of a problem. However, It's the only difference between the setup of this printer and the previous two I have used. That said, despite all effort by myself and hp representative to get it to print, it will not. I keep having a 'setup incomplete' error which the hp representative confirmed that it will disappear after 24hrs. 24hrs turned to two week, same error. Returned for a refund. This will be my last hp printer.
Shelley
Comentado en Canadá el 17 de febrero de 2025
Super simple to set up.Works great for printing from my IPadWould recommend this printer to anyone who does home printing.Love the on line print supplies, they send ink when the printer is low, so hopefully I will never be in a situation of running out of ink.
Cindy
Comentado en México el 31 de enero de 2025
Es una porquería!A veces conecta e imprime sin problema otras veces es desesperante imprimir una sola hoja.Imprimí como 30 hojas en baja calidad y ya requiere otro cartucho. La voy a devolver. Y la promoción de cartuchos gratis no aplica en México.
Rosa luz figueroa
Comentado en México el 21 de enero de 2025
Pésima compra!No hay cartuchos disponibles.La tinta se acaba rapidísimo.No la compren!
Adam T.
Comentado en los Estados Unidos el 27 de noviembre de 2024
I wish I could return this godawful printer. I cannot wait until I purchase its replacement and can take this abomination to an abandoned field and beat it to bits with a bat. Yes, it is cheap, but it is worth far less than what I paid for it.This is my first time using an at-home printer in awhile, and it is hands down the worst printer I have ever used. I have to repeatedly contact HP because the printer refuses to connect to Wifi when it or the Wifi is rebooted. HP's Printer Portal is a JOKE and does nothing except confirm that the printer is offline. If the printer gets disconnected for any reason, you have to call HP to get it reconnected to Wifi since the Printer Portal does not provide options for connecting it. You also cannot stop the printer from performing a print job, even if you cancel said job from the queue, meaning you have to choose between wasting ink or unplugging the printer and contacting HP Customer Service to get it reconnected.The UX experience gets a 0 out of 5, and while the printer does work once it is properly set up (which is near impossible to do on your own if you do not have an technology background), it takes about 5-10 minutes just to get connected to HP Customer Service any time you have an issue (which, in theory, should be able to be addressed in their online portal, but which, in practice, is impossible to resolve without professional assistance). Add another 5 minutes while they confirm everything about you save whether you are an organ donor. HP Customer Service has also made me carry my printer to different locations in my house because of how hard it is to get it connected to the internet (connectivity is not an issue for any other electronic device I own). This printer now sits within six inches of my router, and still it cannot reconnect to Wifi if anything disrupts its connection.I got this printer so I could quickly print drafts of my writing and do handwritten revisions. I have pretty much given up on using it after only a month of it being set up given the many issues I've encountered in such a short time. HP is actively creating waste in the world by putting out such bad products, and I will not be purchasing any other HP product, printer or otherwise, ever again.
Luis
Comentado en México el 14 de noviembre de 2024
No cumplió con las expectativas que tenía de el producto. Quiero regresarlo!
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