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Comentado en los Estados Unidos el 20 de marzo de 2025
We've used the Wuuk cameras at two different houses and also have the add-on cameras. Wuuk cameras are great, have wonderful features, and work well with multiple phones. Sensitivity and type of movement can be selected for each camera, and add-ons are easy to install. In addition, NO monthly service is needed--the Wuuk cameras are already affordable! The SD cards (purchased separately) store plenty of videos.For some reason, our most recent camera became blurry. It was just after the year warranty had expired, but after chatting with Wuuk and taking pictures of our camera and the blurry view, Wuuk is replacing the camera anyway.
KarenD
Comentado en los Estados Unidos el 31 de enero de 2025
I love this thing!As a renter and somebody who didn't want the hassle of to hardwiring a video doorbell system, this thing is perfect.Easy to install, very good video and sound quality, no need for a subscription service to archive video, the battery only needs to be charged twice a year, it has an anti-theft feature, and it allows me to even change my voice to sound like a male, which is a nice option - freaked my boyfriend out when I answered the door with a guy's voice. LOL!The price is comparable, if not less expensive than other systems.
Pedro M.
Comentado en los Estados Unidos el 15 de abril de 2025
They work great and very capable of adapting ,It has battery powerIt can also be wired into the current unitStorage is plenty and has no membership this is an amazing product
Customer
Comentado en los Estados Unidos el 6 de julio de 2024
This is my first doorbell camera. I use other Wi-Fi cameras around the property, for security. It was easy to install and properly sends notice and calls my phone when button is pressed.The video is excellent, and it's detection of motion & persons seems really good.The main issues I have are with google nest. Connecting it to google nest did finally work, after rebooting my nest, but you can't interact with the doorbell through the nest. It takes 20 or 30 seconds for the streaming to the display to start, and only stays up for a few minutes. After it times out, it doesn't want to reconnect for several minutes. All that makes it sort of worthless as a display for the doorbell.
Andrew Kinney
Comentado en los Estados Unidos el 23 de noviembre de 2024
Update 11/25/24:Wuuk customer service reached out to me and offered a replacement, indicating the lens problem has been fixed in later versions of their 2K Doorbell Camera. They also indicated they've passed my feedback for the app back to their developers.Note that they've claimed it's my 24V AC doorbell transformer causing the trouble. It's 27V AC unloaded and is 24V AC when loaded, per the doorbell transformer manufacturer, as is normal for any 24V AC doorbell transformer. It checks out that way with a voltmeter. I've changed to a 16V doorbell transformer instead to eliminate that as a claimed source of the charge circuit problem. They claim it works with 24V AC max, which would mean that you shouldn't use this with a 24V AC doorbell transformer because it will be out of spec for this doorbell since 24V AC doorbell transformers put out 27V AC unloaded.I've increased the rating because of customer service and am trying again.------Original review:Some nice aspects, but they have major reliability problemsI bought this 9 months ago. I use a doorbell transformer to keep it powered. It lasted just fine through the summer, but as soon as it was exposed to the fall rain the charge circuit failed inside the camera.Wuuk customer service eventually replaced it under warranty after some hassling.About 3 weeks after installing the replacement, it also failed in the same exact way.They had let me keep the old one which still kind of charges by USB-C (keeps disconnecting, but eventually does charge to full), so I put that one back out and within 2 weeks of putting the old one back out, it is fogged over on the inside of the camera lens so badly that you can't make out anything in videos it takes. I'll be relegating that one to the recycle pile because it's nearly useless now.So, in summary, the doorbell charge circuits keep failing on these and they don't seem to be waterproof.I'm about to go through the warranty RMA process a second time for the same issue. If it fails a third time, I will probably abandon this brand and start my search for a non-cloud doorbell all over again.For what it's worth, there are a few good things about these:1. they're easy to mount2. wireless is great3. using a doorbell circuit to keep it charged is great when it works4. setup was really easyA couple annoyances:1. To record video, you have to keep the app visible and your screen unlocked on your phone. If you switch to another app, it stops. It ends up monopolizing your phone if you want to record video. This is for all the Wuuk app driven products.2. The lens on the camera seems to be plastic with a low quality coating that flakes off after it's been outside for several months.If you install this in a completely sheltered or indoor area, you may have better luck than me.
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