AMIT KUMAR
Comentado en Australia el 1 de marzo de 2025
The mechanical part of the lock is good. It is very easy to install. But they got an app for fingerprint and setting up acess code entry. Their hardware part is good but software part - App is hopeless with lot of bugs. I tried that app for hours after hours but it could not recognise the lock. None of their troubleshooting like batteries from the same supplier, etc work. I follow their youtube video 100% but nothing works so i end up paying for a smart lock but using it as an another mechanical lock.
Arthur Lemieux
Comentado en los Estados Unidos el 26 de febrero de 2025
I've been using the Thorbolt MK1 smart lock for a while now, and I have to say, it's the best HomeKit-compatible doorknob out there. However, I did encounter an issue with the fingerprint recognition system. After a few weeks of use, the fingerprint sensor stopped accepting some of my fingerprints. I tried deleting and re-adding them, but I kept getting an error message (see screenshot).Customer service was incredibly responsive and promptly sent me a replacement. Unfortunately, the new units had the same problem. After some troubleshooting, I discovered that the issue was related to connectivity over BLE/Thread without an Apple Home Hub. Once I installed an Apple Home Hub (Apple TV), the problem was resolved.I wanted to share this information for anyone else facing similar issues. Despite the initial hiccup, I still highly recommend the Thorbolt MK1 for its superior design and functionality.
currentlyfiguringthisthingout
Comentado en los Estados Unidos el 2 de diciembre de 2024
This thing works great! Installation was very easy and straightforward. Setting up the codes through HomeKit was also very easy. I don’t understand why you need to download their proprietary app to setup fingerprint access but that’s fine. The manual could have been more clear about this. I emailed customer service about it and they got back to me with video instructions within 24hrs. Fingerprint scanner is quick. Codes and profiles are easy to create. Monitoring from your phone is easy.The only real issue I have with it is the ergonomics of the knob. It’s larger than I thought and my parents have a hard time turning the knob. I decided to install it on the garage door due to this since they’re elderly and don’t go to the garage often. Still giving it 5-stars since it works great. I just wish it was more “grab-able”. I can use it just fine but those with poor grip strength or carpal tunnel…I don’t recommend it.
KN
Comentado en los Estados Unidos el 1 de noviembre de 2024
Lock is simple to install and easy to setup via HomeKit and the Sleekpoint app. HomeKit integration could be improved (possibly via software updates). A passthrough button would have been nice. Value for money. I installed two of these (second one today). And I am beginning to like these…
Eric V.
Comentado en los Estados Unidos el 5 de septiembre de 2024
No se pudo cargar el contenido.