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Digimartyr
Comentado en los Estados Unidos el 4 de marzo de 2024
I bought this laptop to replace a previous Asus laptop that had become outdated for continued use.One week into receiving this laptop it suddenly stopped booting up. I was only able to download VS Code (no additional modules) and Steam onto my device. I highly doubt those would be detrimental to the hardware of such a laptop, yet here we are. So I contact Asus for troubleshooting tips and they tell me to unplug the AC adapter, hold the power button for 60 seconds, then turn it on. Sadly this did not work. So they create an RMA and tell me to send it in to be repaired.Three weeks later I receive the laptop. On the third day my computer freezes when attempting to load VS Code. I turn it off, and when turning it back on it takes far longer than usual to boot up, and I hear some weird clicking noises. Fortunately it eventually turns on. Minutes later I get a blue screen that tells me my device encountered a problem and needs to restart. When this happens, the laptop again takes a very long time to start (the lights are indeed on), but now there’s an orange blinking light. So I call Asus again about this, and am prompted to do the same exercise as last time. It continues to not boot up, and now I’m told it may be something wrong with the battery. So I’m again prompted to send the device in for repairs.For the amount of money spent on this product I decide that this product is not worth this back and forth when out of 2 months of frustration I really only had a week of actual use. So I decide I don’t want it anymore and would rather purchase from another company (I can only cross my fingers that there’s better customer service out there). But now I’m in hot water. Amazons return window has closed. So I contact Amazon about the entire situation and was told there’s nothing they can do. They then referred me to deliberate with the manufacturer. So I do so, and Asus then tells me that my warranty only covers repairs, so I’m told the most I can do is send it back to them yet again.This is one of the worst purchases I’ve ever made. Having been an Amazon Prime member for a good number of years it would have been nice for them to be of more help, but nope (acknowledgement of loyalty in general is just dead). When contacting Asus in lieu of my frustrations they only repeat the same robotic responses, “I’m sorry you’re dealing with your issue, but your warranty only covers repairs. That’s all we can do for you”.The intent behind getting this laptop was to hone my skills in software and video game development, hence needing something more powerful than what I had before. On a side note this was also an area I sought to have a secondary stream of income doing. Sadly I’m left with an unreliable product prone to escalating defects.I’m happy for anyone who’s bought this and haven’t experienced issues, but otherwise buyer beware.
Ricardo Morfin Espinoza
Comentado en México el 15 de febrero de 2024
La laptop está muy buena, funciona de maravilla y no sé sobre calienta, recomendado para esos que no saben cuál elegir
J. D.
Comentado en los Estados Unidos el 9 de enero de 2024
Extremely happy with this laptop. Great graphics, speed, really nice feel to the keyboard & touchpad. I immediately upgraded the RAM from 16GB (2x8GB) to 64GB (2x32GB), which was recognized and works well. Used the included software, Armory Crate, to set one color for keyboard lights and to turn off the sound it plays when booting up. The 3 fan design is great and the laptop runs quietly, although I am mainly using it for graphics and speed, very light gaming. A great value for a great spec. It is not as thin and sleek as a mac, but still looks great with a nice overall design and great cooling for the i9 processor. Would definitely recommend.
Nora Rodriguez
Comentado en México el 11 de enero de 2024
Llevo una semana con ella y es muy rápida y eficiente, no he tenido problemas al momento con ninguna cosa. A veces produce un poco de coil whine, pero es un ruidito mínimo que apenas se escucha o molesta. Los 240hz son increíbles, la batería no dura tanto tiempo dependiendo de lo que estés haciendo pero tiene opciones para recargar de inmediato la batería o activar un ahorro de energía.
Art Wesman II
Comentado en los Estados Unidos el 11 de enero de 2024
It's working fairly well so far. I did have one instance of it overheating enough to shutdown the system. While it was in a fairly cool ~72F environment and sitting on a flat surface, I not sure that there is quite enough clearance on the bottom for the intake fans to be able to pull enough air to cool the system.I was not gaming but there was some process that was taking a bunch of juice that was not readily apparent in task manager. I plan on getting a more bottom open style laptop stand in the mean time to help with air flow.
Mary Jose
Comentado en México el 27 de diciembre de 2023
El HDR de esta computadora se nota demasiado, diferente a una laptop full HD,el sonido Dolby Atmos se nota mucho y suena bien configurado correctamente. Se puede expandir hasta 64 GB de ram aunque en las especificaciones diga que solo 16.A veces parpadea cuando lo conecto a la corriente al inicio pero se recupera así que no es ningún problema.Estoy satisfecha con la compra 👍El diseño es muy lindo, ya saben entre más rgb más fps.Solo falta probarlo para transmitir en twitch, espero y no decepcione.
Karla N.
Comentado en México el 21 de diciembre de 2023
Me presentó fallas en el audio, solo se escuchaba un lado(derecho), espero sea una falla de Software y no de Hardware
Outis
Comentado en México el 18 de diciembre de 2023
Después de un mes de uso sigue bastante bien, llegó cerrada y en buen estado.La compré principalmente para programar, y android studio va bastante bien, quizá algo sobrado.No he tenido problemas de calentamiento, pero tampoco he jugado mucho en ella, un poco de gta v. Para mí fue una buena compra, pero si la quisiera para jugar iría sin duda por la versión con rtx 4070
Julián Torres
Comentado en México el 9 de noviembre de 2023
La lap es buena, sin embargo no trae en NumPad digital como lo muestran en las fotos.La caja venía abierta, no estaba colocado correctamente el sello de seguridad.
Yaressy
Comentado en México el 8 de noviembre de 2023
Lo único que llevo fue comida de perro.mala experiencia me llevo, he pedido reembolso
Joseph
Comentado en los Estados Unidos el 22 de noviembre de 2023
This thing is better than both my Gaming Desktop PC's. Hot air comes out but the laptop itself stays cool. Was very easy to open and Upgrade. Increased the Ram from 8GB to 64GB and added a 4TB SSD. Pics show it had a Built in 10-key on the touchpad. No it does not. Does not even have it built into the keys to use with the FN key. Something to do with crappy marketing. if I had known I would have bought the 17" with the full keyboard, as I use it often. It will just have to be something I deal with when using the Laptop and not the desktop. I am an Online streamer and bought this to Live stream when on the go. Does quite well with a decent cam.
Robert T.
Comentado en los Estados Unidos el 12 de noviembre de 2023
As I mentioned in my heading, it is awesome. The Screen is true to size, 16" inches, not 15.5 inches. I would love a larger 17" or larger, but then it would not be logical as a mobile laptop on the go.I find this G614J model to be a perfect size, and the weight is exactly right for this type of hardware. If you want something lighter like a tablet, then Stop! This gaming/School/Work Laptop is not for you, look for just an Office work laptop.For the Office worker or a student who is a gamer inside, like most of us, this Laptop is necessary for a little down time to play or who is just a gamer...then this is perfect, perfect for all of us.Enjoy as I am....Also note; by leaving a true honest review, there is a chance I will receive a warranty extension from ASUS for my feedback.
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